Eman Ahmed
Bis 2017, Application Support Engineer, PPRO Financial Ltd
Munich, Deutschland
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Berufserfahrung von Eman Ahmed
Bis heute 6 Jahre und 7 Monate, seit Dez. 2017
Operational Systems Analyst
Amadeus Data Processing GmbH7 Monate, Jan. 2017 - Juli 2017
Application Support Engineer
PPRO Financial Ltd
10 Monate, März 2016 - Dez. 2016
Core Utilities Support Officer
CIB Egypt
- Provide primary technical support for the core banking related applications including troubleshooting in order to ensure proper functioning on the applications and maintain the workflow of the business. - Troubleshoot and perform root cause analysis of all reported problems core and core related applications. - Apply and test the fixes received from the vendor over test environment to ensure that issue is recovered.
1 Jahr und 10 Monate, Juni 2014 - März 2016
Service Owner
Vodafone International Services
1 Jahr und 7 Monate, Dez. 2012 - Juni 2014
System Engineer
Vodafone International Services
4 Jahre und 1 Monat, Dez. 2008 - Dez. 2012
Application Support Engineer
HP Enterprise Service
- Working as 2nd line support for ABN Amro and Royal Bank of Scotland accounts - Maintaining and monitor all running jobs for all ACBS applications under UNIX - Managing all customers data and loans by using BO and ETL tools - Managing the global implementations together with the relevant changes to the existing support model where support is totally executed in a single closed environment. - Communicating with the customer and all involved teams regarding any issues
Ausbildung von Eman Ahmed
1 Jahr und 6 Monate, Juli 2014 - Dez. 2015
Professional Postgraduate
American University in Cairo
- Leadership - Organizational Development - Marketing and Sales - Project Management - Entrepreneurship
3 Jahre und 11 Monate, Sep. 2004 - Juli 2008
Computer Science
Cairo University
- Information Systems - Information Technologies - Computer Science - Software Engineering - Relational database management system - Object Oriented Programming - Networks and Signals
Sprachen
Englisch
Fließend
Arabisch
Muttersprache
Deutsch
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