Suryavesh Sahani

is working from home. 🏡

Angestellt, Senior Consultant, Tata Consultancy Services Ltd

Abschluss: Bachelor of Engineering, Sant Gadge Baba Amravati University

Mumbai, Indien

Über mich

Professional experience of 10+ years as DevOps Engineer Contact center ( Genesys Engage & pure cloud, Nice CXOne) Unified Communication, Application Support, implementation, migration, Upgrade and IT Infrastructure & Operations management. Experience in working as Technical Consultant (in agile team) for European client in financial sector at Amsterdam, Netherlands. Currently, I am working for a Telecomm service provider based in Belgium.

Fähigkeiten und Kenntnisse

Genesys
Nice Incontact
Contact-Center
Agile Methods
ITIL V3 Service Operation
Scrum
Linux
SQL
Session Initiation Protocol (SIP)
Telecommunications
Telephony
CICD
VOIP
Reporting
Microsoft Azure
XL-Release
Change Management
Incident Management
Problem-Management
JIRA
Azure board
Project Management
Management
Consulting
English Language
IT Project Management
Technical project management
Business Processes
Business Process Management
IT-Consulting
Software Development
Platform
DevOps
Creativity
Communication Skills
Team work
Leadership
Reliability
Professionalism
International experience
willingness to travel
ambitious
Flexibility
Professional experience
Commitment

Werdegang

Berufserfahrung von Suryavesh Sahani

  • Bis heute 2 Jahre und 11 Monate, seit Aug. 2021

    Senior Consultant

    Tata Consultancy Services Ltd

    Experienced professional with 10 years in Contact center, Telecom, Information Technology and BFSI Domain. Professional Skills : Contact center domain. • CC Apps: GENESYS [ Engage, PureConnect,Cloud], NICE inContact CXOne, NICE Recording. • Databases: SQL, Oracle, MYSQL • Operating Systems: Windows, LINUX • CI/CD Tools: Jenkins, Ansible, XL Release • Cloud Platform : Azure cloud • Version Control: GIT, Bitbucket, Confluence Focused on Implementation, configuration, migration, Maintenance and upgrades.

  • 3 Jahre und 5 Monate, Apr. 2018 - Aug. 2021

    Consultant

    Infosys Limited

    Experienced professional in Contact center, Telecom, Information Technology and BFSI Domain. Professional Skills : Contact center domain. • CC Platforms: GENESYS 8.5, NICE inContact CXOne, NICE Recording Solution. • Databases: SQL, Oracle, MYSQL • Operating Systems: Windows, LINUX • CI/CD Tools: Jenkins, Ansible, XL Release • Cloud Platform : Azure cloud • Version Control: GIT, Bitbucket, Confluence Major role includes Implementation, configuration, Testing, Maintenance and Services.

  • 1 Jahr und 7 Monate, Sep. 2016 - März 2018

    Senior Project Engineer

    VIS Networks Pvt Ltd

  • 3 Jahre und 3 Monate, Juli 2013 - Sep. 2016

    Senior Project Engineer

    AGC Networks Ltd

Ausbildung von Suryavesh Sahani

  • 3 Jahre und 11 Monate, Aug. 2009 - Juni 2013

    Electronics and telecommunication

    Sant Gadge Baba Amravati University

Interessen

Music
flexible in traveling
Adventure

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